Effective Date: 12/01/2026

At ARFamilyMart.com, we aim to ensure customer satisfaction. Please read our Return Policy carefully before placing an order.

Return Eligibility

Products purchased from ARFamilyMart.com are eligible for return only within 2 days from the date of delivery.

To be eligible for a return:

• The product must be unused, unopened, and undamaged

• The product must be in original packaging with all tags, labels, and invoice intact

• The return request must be raised within 2 days of delivery

Any return request made after 2 days will be strictly rejected.

Non-Returnable Items

Certain products may not be eligible for return due to hygiene, safety, or regulatory reasons. Such items, if any, will be clearly marked as non-returnable on the product page.

Return Process

• Customers must initiate a return request through the website or customer support within the eligible period

• All return requests are subject to inspection and approval by ARFamilyMart

• ARFamilyMart reserves the right to accept or reject a return based on product condition

Refunds

• Approved refunds will be processed to the original payment method

• Refund processing time may vary depending on the payment provider

• Shipping or handling charges, if any, are non-refundable unless the return is due to our error

Damaged or Wrong Products

If you receive a damaged, defective, or incorrect product, please report it within 24 hours of delivery with proper images or proof. Claims reported after this period may not be accepted.

Final Decision

ARFamilyMart’s decision regarding returns and refunds shall be final and binding.